Yes, we provide both in-person and virtual consultations. Our NYC studio is by appointment only. Virtual consultations are scheduled via video call to accommodate clients.

You can schedule a consultation by clicking 'Book a Consultation'. It will take you to our New Client Form to fill-out in preparation for our appointment.

Please complete our New Client Form, where you can share style references, inspiration photos, and fit details to help us understand your vision. For in-person consultations, we recommend wearing form-fitting clothing and undergarments or shoes related to your design.

Until December 2025, we are waiving our clubhouse and consultation fees for early ESQUE/BY insiders.

The custom order process begins with a consultation to discuss your vision, followed by design sketches, fabric selection, and fittings to ensure the perfect fit.

The timeline varies depending on the complexity of the design, but typically ranges from 6 to 10 weeks from the initial consultation to final delivery.

We can accomodate earlier requests, but please let us know in advance before the in-take meeting, so we can evaluate your timeline.

Please note for demi-bespoke pieces, please allow for 6-10 weeks after our team collects your measurements.

Yes, we encourage clients to express their fabric preferences, and we will do our best to source materials that align with your vision.

Absolutely! We create custom pieces for festivals, galas, boardroom meetings, PRIDE, Halloween, and more.

Start Your Custom Design

A $295 deposit secures your placement, with the remaining balance due upon completion.

Yes, standard alterations are included to ensure your custom piece fits perfectly.

Most pieces are custom or made-to-measure.

Book A Fit Consult

Yes! Every body is welcome here. Our team is trained to adjust for different body types and styling preferences.

Each custom order is final sale.

For non-custom items, returns are accepted within 7 days of delivery if unworn and with tags.

We don’t offer direct exchanges. Please return the original item and place a new order.

Custom pieces, workshops, and final sale items are non-returnable.

Yes, unless the item is damaged or incorrect.

Two rounds are included. Additional revisions are $100 per round.

Significant changes after approval may incur extra fees and delay timelines.

Cancellations under 24 hours may incur a $50 rescheduling fee. No-shows may result in forfeiture.

An insider community offering early access to studio perks, waived fees, and exclusive updates.

Place a $295 deposit to become an Early Insider. This deposit goes toward your future custom piece.

We accept all major credit and debit cards.

Yes. We offer flexible payment options. A $295 deposit secures your order, 50% production deposit after your concept and fabric is finalized and the remaining balance is due at pickup. These deposit go toward the final cost of your garment. For some projects, we may offer custom installment plans.

No. One method per transaction.

We work with a range of reputable, ethical suppliers globally, including premium deadstock vendors and mills that specialize in artisanal and natural fabrics.

We aim to use sustainable materials wherever possible, including deadstock textiles, organic cottons, eco-dyes, and recycled blends. Not every garment will use these exclusively, but we prioritize mindful sourcing that reduces waste.

We work with vetted partners and local makers who uphold high standards of craftsmanship and fair labor. Our NYC studio team is paid fairly and supports the preservation of garment district expertise.

Yes, we offer both covering various aspects of fashion design, suitable for beginners and advanced students alike. You can visit our Academy Classes, here.

Enrollment details can be found on our Academy Classes page where you can view schedules and register.

If you notify us 7 days or more before your class, you are eligible for a 50% refund, a studio credit, or a one-time reschedule to a future date. If you notify us at least 72 hours before your class, we’re happy to offer astudio credit or a one-time reschedule. For cancellations made within 72 hours of the class, we are unable to offer credits, transfers, or refunds. We’re also unable to offer makeups or credits for no-shows. Studio credits are valid for 3 months. Note: If we are able to fill your spot from our waitlist, we may offer a studio credit. Please reach out and we’ll do our best to help.

A list of required materials will be provided upon registration, tailored to the specific class you choose.

Yes, participants receive a certificate of completion at the end of each course.

While this is not an accredited university program, our classes are designed to offer hands-on, industry-relevant skills taught by working professionals.

Because our class sizes are limited and each seat is reserved in advance, we do not offer refunds for cancellations.

However, if you let us know at least 72 hours before your class, we're happy to offer a studio credit or a one-time reschedule to a future date.

For cancellations made within 72 hours of the class, we are unable to offer credits, transfers, or refunds.

We’re also unable to offer makeups or credits for no-shows, as our instructors and team prepare specifically for each student in advance.

Studio credits are valid for 3 months from the original booking date.

Waitlist: If we’re able to fill your spot from our waitlist, we may offer a studio credit even within the 72-hour window - just reach out and we’ll do our best to help.

Yes, we actively seek partnerships and collaborations that align with our brand values.

Please reach out to: social@esqueby.com with your proposal, and our team will review and respond accordingly.

Yes, we regularly participate in fashion shows, pop-up events, and industry gatherings.

Yes, we offer internship and volunteer opportunities; please email us at talent@esqueby.com to apply for internships in styling, fashion design, technical design, social, and marketing.

We sure do! We regularly collaborate with freelance stylists, photographers, and creatives (including sketch artists, painters, milliners, cordwainers, and more) on custom projects and events.

If you’re interested in joining our network, please send your portfolio to talent@esqueby.com.

Not at the moment, but we’re exploring thoughtful ways to bring gifting into the ESQUE/BY experience. If you'd like to gift someone a custom piece or class, feel free to reach out to our team and we’ll find a way to make it special.