Returns & Shipping

Where We Ship

We currently ship within the 48 contiguous United States. If you're located elsewhere, please contact concierge@esqueby.com to explore custom shipping options.

Estimated Delivery Times

Once your custom garment is complete and approved for delivery, standard shipping takes 5 to 7 business days. Rush delivery may be available upon request for an additional fee.

Shipping Costs

Shipping is calculated based on the size, weight, and destination of your order. Final shipping costs will be included in your invoice before delivery. All packages are fully insured and include tracking.

If a draft muslin is required and shipped prior to final production, that cost will be reflected in your invoice.

Studio Pick-Up & Concierge Delivery

We highly recommend in-studio pick-up for final fittings. Visiting our SoHo studio allows our team to ensure every detail is perfect before your piece leaves our hands.

For added convenience, we offer complimentary concierge delivery on qualifying orders ($750 and up) within Manhattan, Brooklyn, and Queens. Delivery windows are coordinated in advance and available Monday through Friday from 10am to 6pm.

All pickups or deliveries must be scheduled with at least 48 hours’ notice by emailing concierge@esqueby.com.